SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase a product from our website, we collect personal details such as your name, delivery address, phone number, and email ID. This is essential for processing orders, delivery, and customer support within India.

SECTION 2 – CONSENT
How do you give us your consent?
When you share your information to complete a purchase, verify payment, schedule delivery, or initiate a return, we consider it as your consent to use that data for those specific purposes only.
If we intend to use your data for marketing or other secondary purposes, we will either seek your direct consent or provide an option to opt out.

How do I withdraw my consent?
If you change your mind after agreeing, you can withdraw your consent anytime by contacting our team at:
[email protected]
SCO 1034A, Rear Block, Sector 22-B,
Chandigarh, Punjab 160022, India

SECTION 3 – DISCLOSURE
Your personal information may be disclosed if required under Indian law or if you breach our Terms and Conditions.

SECTION 4 – PAYMENT
This site operates on WooCommerce and WordPress. Payments are securely handled via Razorpay, a leading Indian gateway that is PCI DSS Level 1 compliant and follows regular security audits. Razorpay does not store your full payment details.

Payment:
If you choose a direct online payment method (UPI, credit/debit card, net banking), transaction data is securely encrypted. We retain only necessary records for billing and legal compliance, after which they are deleted.

SECTION 5 – THIRD-PARTY SERVICES
External service providers we work with (e.g., Razorpay, courier partners) only access your information to fulfill their service obligations. Each provider may have its own privacy policy that complies with Indian and applicable international regulations.
We recommend reviewing those policies to understand how your data is managed outside our website.

Once you leave our website or are redirected to a third-party site, their privacy policy applies, not ours.

Links
Some links on our platform may lead you to other websites. We are not responsible for their privacy policies and advise reviewing them independently.

SECTION 6 – SECURITY
We use industry-standard security practices and technology to safeguard your data from misuse, unauthorized access, or loss.

SECTION 7 – AGE OF CONSENT
By using this website, you confirm that you are at least 18 years of age or the legal age of majority as per Indian law.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We may update this policy from time to time. All changes take effect as soon as they are published. If changes are significant, we will notify you via email or on the site.

QUESTIONS AND CONTACT INFORMATION
If you wish to view, correct, or delete your personal data, or if you have questions or concerns, please contact our Privacy Compliance Officer at:
[email protected]
Proman Health Solutions Pvt. Ltd., Chandigarh, India

[email protected]
Re: Privacy Compliance Officer
SCO 1034, Back Side, Sector 22 – B,
Chandigarh, India – 160022